Reservations
Reservations are only accepted in writing by fax, email or post. If the prices in the reservation confirmation differ (typos or printing errors), the currently listed daily rates always apply.

Arrival and Departure
Please let us know in advance if you will be arriving after 6 pm. Please understand that your room is only available as of 3 pm on the day of your arrival. Checkout time on your day of departure is 10 am.

Cancellations
Our cancellation terms according to the General Terms of Business for the Hotel Industry
up to 3 months before arrival: no charge
3 months to 1 month before arrival: 40%
1 month to 1 week before arrival: 70%
1 week before arrival: 90% of the booking price

Hotel Cancellation
We recommend that you take out personal travel cancellation insurance. We would be happy to assist you in this regard, or you can obtain information directly at the following addresses: European travel insurance